Hard Times

You know times are bad when large corporations start accepting advertising money to do product placement in their web chat tech support sessions. For example: “Thank you, I’ve found your account information.  While I’m looking up your account info, be sure to check out _____, where you can meet friends, play games, etc.” That just happened.  And yes, I really was told that my account info had been located, then pitched some nonsense third-party garbage while the tech support person “looked up” my account.

Oh, and said company did not resolve my issue. This, despite the fact that this was my second contact with tech support stemming from the complete failure of their website to display the option I need to access, except in how-to diagrams.

Truly impressive.

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Ed

Christian, lawyer, programmer, white-hack hacker. Come find me on Twitter Google+!

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