Take Action: MDU Communications
Regents Park residents: Please send the following email message to info@mduc.com:
I live in Regents Park in Chicago, a building where you provide cable internet access. Our connection is pathetically slow – worse than dial-up, in fact – and has been since your company began providing service on February 1. Please remedy this situation, immediately.
Sincerely,
[YOUR NAME]
MDU says they are “considering” raising our bandwidth to levels comparable to dial-up and they are “monitoring” the situation. If you want a change, send the above message – you can do that with one click – and call the following numbers every day until things change:
Regents Park: 773-288-5050
MDU: 866-286-9638
UPDATE: several people have expressed some confusion about this, but it was MDI, not MDU, which used to provide access at Regents. The companies are unrelated.
This entry was posted on Monday, February 4th, 2008 at 3:02 pm and is filed under Law, Miscellanea, Tech.
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February 8th, 2008 at 4:37 pm
[...] I don’t want to speak too soon, but it looks like the connection problems I mentioned before have been resolved – our internet access is truly flying right now. [...]
February 20th, 2008 at 2:40 pm
[...] As I have posted before, the allegedly broadband internet service provided by MDU at Regents Park (my apartment building) is mediocre, at best. It just went from mediocre to unacceptably awful. [...]